1. Website Operator
This website is operated by Janick Ltd T/A We Love Sleep 16 Thornsett Court,
Sharrow Lane, Sheffield, S11 8AQ Registered in England under No. 2161537 VAT
Registration No. 471 0082 79
2. Acceptance of Order
Your acceptance of these Sale Terms by clicking on the "Accept" button
represents an offer of contract from you only and is not binding until accepted
by us either by sending you an email which is received by you explicitly
stating this. Receipt of an order via the We Love Sleep website by us does not
constitute acceptance of an order. We reserve the right to refuse your offer
for any reason. Any errors or omissions in any catalogue, sales literature,
price list, dispatch note, invoice or other documentation or any information
issued by us from time to time shall be subject to correction without liability
on our part. You will be responsible for ensuring the accuracy of any order
submitted by you, confirming where reasonably requested to do so by us any
telephone orders, and for the giving of such information as is necessary
relating to the Sale Terms and delivery (as the case may be) to enable us to
deliver the goods to the delivery address notified by you. When writing to us
You must quote your order number.
2. Definitions In these terms:-
a. "You" and "your" refer to the person who buys or has agreed to buy goods from
us.
b. "We", "our" and "us" refer to Janick Ltd (trading as We Love Sleep), our
employees and agents.
N.B. Throughout these Terms and Conditions none shall in full or part override
or affect your statutory rights especially in accordance with the Sale of Goods
Act.
3. Variations
Neither you nor we may alter the terms of this agreement without the agreement
of the other. If you require any changes, please make sure that you ask for
these to be put in writing. This is to insure that you can avoid any problems
surrounding what you have agreed and what is expected of us. .
4. Accuracy of Information
We Love Sleep takes great care to faithfully reproduce all descriptions and
specifications as provided by the manufacturers however, errors may occur. If
you are in any doubt we recommend you contact our customer service team to
discuss the products in more detail. The illustrations are representative only.
All sizes are correct according to the manufacturers specifications. All Items
are subject to availability. All details, specifications, prices are accurate
at time of publication, but may subsequently change. While we make every effort
to ensure that the furniture shown are as close as possible to the actual
specification there may be slight variations due to the nature of the medium.
We reserve the right to alter specifications as advised by the manufacturers.
Responsibility for checking the dimensions of your mattress lies solely with
the customer, We Love Sleep cannot be held responsible for customers ordering
the incorrect size or not checking the dimensions before purchase.
5. Delivery
When items are in stock we will despatch the order the following day. Please
allow 3-5 working days for the goods to arrive within the UK. We also offer
overnight delivery, please see individual products for the cost of this. If an
item is out of stock we will notify you of the delay and despatch as soon as it
arrives. Please note that for next day delivery, orders must be received by 12
noon and will be delivered on the next business day. All delivery charges are
applicable to all postcodes apart from those listed in the Delivery section of
our website, which is prominently placed on our homepage. It is the customer's
responsibility to check whether their postcode has additional charges that are
applicable to it. .
6. Price
The price is in £ Sterling and is agreed at the time the contract is made and
includes Value Added Tax and other taxes, duties or tariffs.
7. Ownership
The goods remain the sole property of the company until full payment has been
received by us at which time title passes to you. You will be responsible for
the care of the goods once you have received delivery of them.
8. Returns Policy
We will replace or where appropriate repair any goods that fail within 12
calendar months of delivery by reason of faulty materials or workmanship,
provided that you notify us within a reasonable period of the failure. Please
note some of our suppliers offer guarantees above and beyond this, and we will
honour them if this is the case. In all cases remedies offered by us shall not
affect your statutory rights or our responsibilities under the Sale of Goods
Act.
Unwanted goods
If you decide for any reason you no longer want the goods purchased, you can
return them within 30 (thirty)days in their original packaging and unused. We
will then give you a full refund, minus the cost of returning the goods to us.
Alternatively you can arrange for the goods to be returned yourselves. Our
address is
Dulcimer House
2a Wong Lane
Tickhill
Doncaster
DN11 9NH
9. Limitations
We will not pay for:- a. Fair wear and tear or damage caused by negligence
and/or improper use (unless it is our suppliers' or our own negligence or
improper use). b. Damage that occurs as a result of repairs or alterations made
without our approval. c. Loss or damage relating to your business.
10. Cancellation
a. In compliance with "The Distance Selling Regulations" customers are allowed a
7 day "cooling off" period in which to cancel any order. Customers wishing to
take up this option must e-mail or ensure written notice of same is received at
the company address contained in the order confirmation, and within the
regulation "cooling off" period allowed. In any dispute proof of cancellation
must be provided and in this respect customers are advised to keep a copy of
all correspondence sent, together with proof of dispatch where applicable. b.
Other than (a) above, once you order goods from us, you cannot cancel the order
unless we are in breech or our obligations to you.
11. Privacy
We Love Sleep's privacy policy can be seen by clicking on this link. This
privacy policy forms part of these terms and conditions.
You can use the welovesleep.co.uk website without submitting personal data.
However, if you open an account on the website, we do ask you to supply the
data necessary for us to invoice you and deliver your order: your name,
address, email address, etc.
Welovesleep.co.uk undertakes only to disclose your personal data to third
parties involved in the ordering process: bank, delivery service, etc.
We will not share your information with any third parties for marketing
purposes
Welovesleep.co.uk may also disclose data wherever necessary to identify or
question any individual who, intentionally or unintentionally, damages the
property or infringes the rights of Janick Ltd T/A We Love Sleep, other
welovesleep.co.uk website users or any persons penalized as a result of such
actions.
12. Severability
Each of these terms is severable. This means that if one term is not considered
to be legally enforceable, that will not necessarily mean that the other terms
are not enforceable.
13. Credit Card Security
We know of no documented cases of credit card fraud using our shopping system
over the Internet. All credit card numbers are encrypted when the order is
placed using 128bit SSL encryption. We employ additional security from both
Visa & MasterCard to ensure your shopping experience remains secure.
14. Products and descriptions
The information contained in our website is intended for guidance only, and
products/prices described in it are subject to change without notice. We
reserve the right to withdraw any offers without prior notice.
15. Website functionality
We do not guarantee that our website will be compatible with all hardware and
software which may be used by visitors to the site. If you experience any
difficulty using our website, please contact us via e-mail
info@welovesleep.co.uk
16. Linking
a. This website contains links to other websites. We Love Sleep accepts no
responsibility or liability for the content of other websites that are not
under the strict control of We Love Sleep. Any link is not intended to be, nor
should be construed as, an endorsement of any kind by We love Sleep of that
other website. b. You may only create a link to this website from another
website or document if such website or document is, in We Love Sleep’s sole
opinion, appropriate to be associated with the We Love Sleep brand. We Love
Sleep will notify you if such a website or document is not appropriate and
require you to remove the link. c. If you create a link to this website, it
must open in a full standard browser window and be clear that this website is a
separate website from the website or document linking to it. For the avoidance
of doubt this website may not open in a window within the website of document
linking it or be framed.
17. Materials in Site
a. This website contains material that is owned by or licensed to We Love Sleep.
This material includes, but is not limited to, the design, layout, look,
appearance and graphics. It is protected by intellectual property laws
including, but not limited to, copyright. b. All trademarks reproduced in this
website, which are not the property of, or licensed to We Love Sleep, are
acknowledged on the website. c. You may view, use, download and store the
material on this website for personal and research use only. Commercial use is
not permitted. The re-distribution, re-publication, or otherwise making
available of the material on this website to third parties without the prior
written consent of We Love Sleep is prohibited. d. Unauthorised use of this
website may give rise to a claim for damages and/or be a criminal offence.
18. English law and jurisdiction applies with respect to
contents of this website.